A platform where third-party traders sell has different obligations from an ordinary online shop. Regulation (EU) 2022/2065, the Digital Services Act, requires it to verify sellers, let users report illegal content and avoid deceptive design. The platform's role matters too: while it merely hosts sellers, it is generally not liable for their content unless it knows the content is illegal.
We start by establishing whether your platform acts as an intermediary or more like a seller, because liability depends on it. We then draft seller agreements, the trader verification process, the reporting form and procedure, and rules on advertising and product recommendations. We also review the interface for dark patterns. In disputes we represent you before the Slovak Trade Inspection, the Digital Services Coordinator and the courts.
Article 30 DSA requires the platform to obtain and verify a trader's identification details before allowing them to offer goods. The details must be kept up to date and the service suspended if they are found to be incorrect.
Article 25 DSA bans interface design that deceives or manipulates users, such as fake countdowns, invented numbers of people viewing a product or a subscription that is hard to cancel.
Profiling-based advertising aimed at minors is prohibited (Article 28 DSA). Targeting adverts using sensitive data, such as health or political opinions, is prohibited for all users.
Regulation (EU) 2019/1150 (P2B) requires changes to terms and conditions to be notified to sellers at least 15 days in advance.
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In a consultation we assess your situation, suggest a way forward and tell you what costs to expect.
€90 incl. VAT, 30 minutes, in person or online
This page is for general information, reflects Slovak law at the time of writing and is not a substitute for advice on your particular matter.